Self-hosted remote access & support

Remote control of every machine — running on infrastructure you own

NxLink lets your team reach any computer, anywhere, for support or unattended work. The difference: there's no vendor cloud in the middle. Sessions run through a relay you host, so your screens, files, and passwords never leave your network.

No data leaves your servers End-to-end encrypted sessions Windows & Android today
https://nxlink.yourcompany.internal

Dashboard

Hosts online
24/27
+3 today
Live sessions
3
2 unattended
Relay latency
12ms
healthy
Pending updates
5
rollout staged
HostStatusLast seen
WS-FRONTDESK-04
Front-desk PC · Austin
In session now Open
SVR-WAREHOUSE-01
Stock server · unattended
Online 8s ago Connect
POS-LANE-12
Checkout terminal · Denver
Online 31s ago Connect
FIELD-TAB-07
Android · service van
Offline 2h ago Wake
Why self-hosted

When the server is yours, so is the trust.

Most remote tools route every session through the vendor's cloud. That means a stranger's data center sees your screens, holds your connection keys, and becomes a single target for anyone trying to reach your machines.

NxLink removes the middleman. You run the relay on your own server — on-premises or in a cloud account you control. Traffic between your team and your computers passes only through hardware you own, and every session is end-to-end encrypted on top of that. The result is simple to explain to anyone: your data has nowhere else to go.

No third-party cloud to breach. There is no NxLink server holding your sessions — so there's nothing of yours to leak if a vendor is ever compromised.
You set the rules for who connects. Accounts, groups, IP allow-lists, and required two-factor sign-in are all managed by you, in one console.
No vendor outage takes you offline. Your relay keeps working as long as your network does — independent of anyone else's service status.
Every action is written to your own audit log. Who connected, to what, and when — kept on your infrastructure for compliance and peace of mind.
How a session flows
Your technicianNxLink client · Windows / Android Your team
Your NxLink relaySelf-hosted · your server, your network You own this
The remote machineHost agent · runs unattended Your fleet
Encrypted end-to-end — X25519 key exchange, AES-256-GCM. Nothing in this path is owned by NxLink.
Everything in one console

A complete remote toolkit, not just a viewer.

From a single self-hosted dashboard you can reach machines, push commands, deploy updates, and keep a full record of it all.

Unattended access

Install the host agent once and reach servers, kiosks, and back-office PCs any time. Several technicians can hold access to the same host, and reconnect whenever they need to.

Instant support sessions

Send anyone a portable QuickSupport app — no install, no admin rights. They read you a PIN and you're connected in seconds.

Remote commands

Run a saved script or one-off command on a machine without opening a full session. Build a library your whole team can reuse.

Fleet-wide deployment

Push a new build to one group at a time and let every agent self-update. A watchdog keeps the agent running, so machines come back online on their own.

File transfer & scheduling

Move files in either direction mid-session, share a clipboard between both ends, and schedule recurring tasks — backups, restarts, maintenance — to run on their own.

Access control & audit

Set role-based accounts, IP allow-lists, and required two-factor sign-in — and keep a tamper-evident record of every connection, stored on your own server, never a vendor's.

In every session
Multi-monitor Bidirectional file transfer Shared clipboard Unattended & attended Multiple sessions per technician Multiple technicians per host Remote commands End-to-end encrypted
Manage the whole fleet

Reach 27 machines or 2,700 — from one place.

Group hosts by site, team, or role. See who's online at a glance, connect with one click, and push the latest build out as a staged rollout so nothing breaks at once.

  • Self-updating host agent with a watchdog that keeps it running
  • Staged rollouts so you can update a test group first
  • One-line install script to provision a brand-new PC
Builds · rollout
Front office — pilot group100%
Warehouse servers62%
Retail terminals18%
Field tablets — stagedqueued
PS>iex (irm https://nxlink.yourcompany.internal/install) -Label "Front-desk PC"
→ installed host agent v2026.04.18 · registered to relay
✓ online — ready for unattended access
Do more without watching a screen

Fix things with a command, not a session.

Half of remote work is the same handful of tasks: clear a print queue, restart a service, pull a log. Save them once as command templates and run them on any host — or a whole group — in a click. No full remote session required.

  • A shared template library your whole team can reuse
  • Run quietly in the background — no interruption to the user
  • Every run is logged with who, what, and where
Commands · template library
Restart print spoolernet stop spooler && net start spoolerRun ▸
Flush DNS & renew IPipconfig /flushdns; ipconfig /renewRun ▸
Collect event logsExport-EventLog -Last 24hRun ▸
Schedule nightly rebootshutdown /r /t 0 · 02:00 dailyRun ▸
Nothing happens off the record

A clear answer to "who connected to that?"

Every sign-in, session, command, and file transfer is recorded to an audit log that lives on your own server. Require two-factor sign-in, restrict access by IP, and hand auditors a clean trail without exporting anything to a third party.

  • Required two-factor (TOTP) sign-in for technicians
  • IP allow-lists and role-based accounts
  • Built-in backups and snapshot restore of your relay
Audit log
session m.ortega connected to WS-FRONTDESK-04 09:42
command "Restart print spooler" ran on POS-LANE-12 09:38
auth 2FA challenge passed — r.singh 09:30
file 3 files sent to SVR-WAREHOUSE-01 09:21
Cross-platform

Available where your team works.

Windows is fully supported today — client, unattended host, and QuickSupport. The Android client is available now; the Android host, macOS, and iOS are in active development.

PlatformClientUnattended hostQuickSupport
Windows10 · 11 · Server 2016 / 2019 / 2022
NowNowNow
Androidphone & tablet client
NowIn development
macOSin development
In developmentIn development
iOSin development
In developmentIn development
NxLink client — WS-FRONTDESK-04 · live
Remote control · 1920×1080 · 60fps
9:41NxLink
Address book
Front-desk PCWS-FRONTDESK-04live
Stock serverSVR-WAREHOUSE-01on
Checkout · DenverPOS-LANE-12on
Reception kioskKIOSK-LOBBY-02off
Quick connect by ID
Make it yours

Ship it under your own brand.

Run a help desk or resell managed IT? White-label NxLink end to end. Drop in your logo, set your color theme, and write your own consent and disclaimer text — the people you support see your name, never ours.

Helix Desk
Helix IT
Your ID
042-118-330
Password
k9Qm2
Helix Desk 4.2 Connected
By accepting, you allow a Helix IT technician to view and control this device for the duration of the session.
Your logo & namemark · wordmark · window title
Northwind Support
Northwind
Your ID
318-204-905
Password
7tBvR
Agent 5.0 Online
Authorized Northwind support session. Never share your ID or password with anyone outside our help desk.
Your color themeaccent · highlights · states
Vertex Desk
Vertex Desk
Your ID
561-027-148
Password
wQ4xZ
Vertex Desk 2.6 Registered
Vertex Desk — remote sessions are recorded and logged for quality and security purposes.
Your disclaimer textconsent · legal · light or dark
Up and running fast

Self-hosting, without the headache.

You don't need a server rack or a security team. NxLink runs on a single machine you control — set it up in an afternoon.

1

Spin up your relay server

Install the NxLink relay on a server you own — on-premises or in your own cloud account. It's the only piece you host, and it stays yours.

2

Deploy the agents

Provision each machine from the install script, or hand out QuickSupport for ad-hoc help. Every agent registers itself to your relay automatically.

3

Connect from anywhere

Sign in to the console or client from Windows or Android, pick a host, and take control — with the same one-click experience whether you're at your desk or on a phone.

Your machines. Your server. Your rules.

Bring remote access fully in-house with a license that fits your team — no vendor cloud, no per-seat surprises. We'll help you stand up your relay; your clients and hosts then install straight from it.

Each build is keyed to your own relay — there's nothing generic to download here. macOS & Linux agents coming soon.